Terms and Conditions

Buying our Heirloom Quality and Unique Pieces, should fill you with pure joy upon receipt! Our items are carefully sourced, collected and loved over years from international travels, auctions, estate sales or personal sales. They fully deserve to be loved in their new forever homes. As they carry history and provenance, and have passed possibly through many hands, hearts and generations, some wear may be expected. Newly manufactured items will clearly state as such in our listing and carry corresponding warranties where necessary.


Please be sure to study items- their descriptions and photographs- carefully before purchase. We are more than happy to answer any questions before you conclude your sale.

On antique pieces, age related wear will be specified and is reasonable in the provenance of a special Collectors or Antique Piece. In rare occasions, a Sale may be concluded and the item’s imagery may not yet be taken down from Inventory Sales. Our Gallery shall display personal collections as well as past Sales.

POA Items refer to Price On Application- please contact us directly to enquire.

Once PoP (Proof of Payment) has been received, your item will be lovingly wrapped and shipped with our reliable courier service. Please ensure absolute accurate delivery details and contact information.

PLEASE NOTE: Even though we use a reputable courier company- DO NOT ACCEPT OR SIGN FOR ANY PARCEL ARRIVING IN POOR OR DAMAGED PACKAGING! (Your item dispatched from us will always be securely packaged!) This damaged packaging. May indicate an item that has been opened or looted. Please contact us immediately and return it with the Courier marked as damaged, to the DEPOT.


Reserving and item will be limited to 48hrs. A 10% deposit will secure an item for no more than 5 consecutive days until full payment is made. Should this sale be cancelled, no refunds on deposits will be made.

Terms of Sale Items

There are no returns on items which have been resized or customized. There are no returns or exchanges on Sales on Reduced Price Items.

Shipping & Returns


Returns Policy

If for any reasonable reason you are unhappy with your purchase, please contact us and detail your concern within 2 days of receiving your item.

Returns must be affected with a secure courier, at your own cost, within 7 days of receipt, to our approved address, in its full received condition, inclusive of any boxes/ packing. It must be in an unworn and re-saleable condition. The original cost of postage will not be refunded. We retain the right of refusal of refund should the item arrive in any damaged condition. For reasons of hygiene and safety, pierced earrings including earring pendants are non-returnable, unless faulty or not as described.
All goods will be inspected upon arrival.

NB: Please ensure you fill in our the online Returns Form!

Please organize a return to the below address. Should you have any questions, please contact us at shop@1077atelier.com .You will need to provide your date of order, details of the product(s) you wish to return and the reason for returning them, and so please have this information at hand. Returns should be sent to the following address:


c/0 Boomerang Farm Gate 96
The Valley Road, Elgin, 7160

Should the reason for return be wrongly delivered goods, a courier will be dispatched to your location and the postage for the return will be for our account.
If the reason for return is simply an exchange, the return will be at the customer’s expense.
Once your return has been received and validated, you will receive an email to confirm the validation. Should you desire a refund this will then be processed and confirmed to you by e-mail. Refunds will be excluding the original delivery fee. Refunds will be processed within 14 days of the email to you confirming the receipt and validation of your returned product.

Christmas Returns Policy

During the Christmas period, our 7 day standard returns policy is extended for products purchased between 25 November and 24 December. Returns will be extended ONLY during this time to a 14 day period. All standard conditions of our return policy will still apply.

Care Instructions

We recommend that customers remove jewellery before going to bed or participating in physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewellery piece. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.

Cleaning Your Jewellery

Pour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean your jewellery. Baby toothbrushes are ideal for cleaning jewellery with intricate details, which can otherwise be difficult to clean. If the dirt is hard to remove, soak the jewellery in clean lukewarm water. This particular cleaning method should not be used to clean jewellery with cultured freshwater pearls (see Cultured Freshwater Pearls for more details). A silver-polishing cloth is a great tool to make your sterling silver jewellery shine again if the pieces have become dull. However, it will not remove scratches.

Storing Your Jewellery

Jewellery should be stored away from natural sunlight and heat, in a protective (lined) jewellery box or a tarnish-resistant pouch. It can also be stored in a plastic zip lock bag made of Mylar or polyethylene. Never use polyvinyl plastic bags, such as trash can liners as they contain sulphur compounds, or rubber containers which will make Sterling Silver tarnish faster and possibly turn black. Do not store your jewellery in the bathroom. Annual Service Gold and silver are soft metals and become worn with use. This is true for all genuine jewellery. Depending on the degree of use, it is recommended that your jewellery be inspected at least once a year by a goldsmith. In particular, it is important that clasps, mounts, and soldering are checked.

1077Atelier reserves the right to amend these Terms and Conditions continuously and we therefore advise you to read them regularly.

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